FAQ

How long does shipping take?

Orders are usually processed within 1–2 business days. Shipping times vary depending on your location and typically take 5–8 business days.

Do you offer worldwide shipping?

Yes. We ship internationally to most countries worldwide.

Can I track my order?

Yes. Once your order has been shipped, you will receive a tracking number by email.

How do I choose the correct size?

Please refer to our sizing guide on the product page. If you are unsure, contact us and we’ll help you choose the best fit.

Can I wear the brace during sports?

Yes. Our knee support products are designed for sports, workouts, running, walking, and everyday activities.

Is the knee brace washable?

Yes. We recommend hand washing with cold water and air drying for maximum durability.

What if I receive a damaged item?

Please contact us within 7 days of delivery with photos of the issue and we will arrange a replacement or refund.

How do I request a return?

Simply email our support team with your order number and reason for return.